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VBRM16 Robot Mower Support

Discover all you need to know about the VBRM16 Drop and Mow robotic lawnmower and whether this is the right robot for your garden. Learn how to set up, use and update your LawnMaster VBRM16 with instruction manuals, user guides, videos and FAQs. 


Getting Started:

Is the Drop and Mow VBRM16 Robotic Mower the right robot for your garden? Watch this video to discover all you need to know about starting and running your VBRM16 robotic lawnmower. 



Owners Section

For the best performance and latest features, keep your VBRM16 LawnMaster robot mower firmware up to date.

VBRM16 July 2023 Update 1.0

This firmware update improves the mowers ability to detect borders.


  1. Download the software file above and save it to a blank USB flash drive/memory stick. Do not change the filename. The filename should show as border - if the file has downloaded with a (1) or (2) in the filename, please re-name the file when you save it.
  2. Make sure that the battery indicator is green and has sufficient charge to perform the software update. 
  3. Remove the safety key and turn the mower on its side on a clean, soft surface.
  4. Open the USB port rubber cap (in the mower deck) to reveal the USB port.
  5. Insert the safety key and long press the START/ON button for 3 seconds. Wait for the green lights to stop flashing and the mower to beep.
  6. Insert the USB flash drive into the USB port. You will hear four beeps and the indicator lights will flash green. The software is now updating.
  7. When the software update is complete, the mower will beep continuously, and the battery indicator light will be lit green.
  8. Remove the USB flash drive and replace the rubber cap. To complete the software update, restart the machine by removing and reinserting the safety key.


Spares Parts and Accessories:

LawnMaster spare parts and accessories are designed specifically to fit your LawnMaster robot mower. The parts that fit your specific machine are available to buy directly from the product page of the machine you own. Open the VBRM16 Robotic Mower product page and and click on the 'spares available' link found just below the 'Add to Basket' button.


Contact Us:

Please complete our contact form, where you can request a call back or email us at We typically reply the same day or within 48hrs.