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Free Next Day Delivery
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Buy Direct from the Makers
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UK Customer Support
Contact Us
Please complete the form below and our friendly UK based customer services team will be in touch as soon as possible. For specialist product information, find your model on our product support pages.
Support
Always here to help
We’re here to empower you with the knowledge and solutions to make the most of your machine, and to support you when you just need a helping hand. Our friendly, UK based, customer service team are here to help.
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01 Guarantee
All Vacmaster and LawnMaster appliances, spare parts and accessories carry a manufacturer guarantee.
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02 Delivery and Returns
Free and Fast Delivery:
We offer free delivery on all UK mainland orders* and free next working day delivery on all orders that include an appliance.
Orders for spare parts and accessories are despatched via a 48hr standard delivery service.
* Delivery charges apply for addresses in the Channel Islands, Northern Ireland, Isle of Scilly and Man.
Returns:
We hope that you are happy with your purchase but if that's not the case, unused, undamaged products can be returned for a refund within 30 days of receipt. -
03 Frequently Asked Questions
Answers to your frequently asked questions from 'where is my order?' to 'can I have a VAT receipt?' and everything in between.
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