Delivery Information
DELIVERY TO MAINLAND UK - FREE
Free Delivery
Delivery for all items is free of charge.
Please note that additional fees apply for delivery to addresses in the Channel Islands, Northern Ireland, Isle of Scilly and Man.
Dispatch
Orders placed before 12pm on a standard weekday are dispatched the same day. Orders placed after 12pm will be dispatched the following working day. Please expect delays around public and bank holidays.
Fast 24hr Delivery
As standard, delivery for purchases that include appliances will be made 24hrs after dispatch on weekdays. If you place an order for an appliance after 12pm on a Friday, delivery will be made on the following Tuesday.
Orders placed before midday, Monday-Friday, will be dispatched the same day, excluding public and bank holidays. Any orders placed after this time will be dispatched the following working day.
Standard 48hr Delivery
Delivery for orders of accessories will be made 48hrs after dispatch on weekdays.
Delivery Status
To check the delivery status of your order, log into the My Account section of our website and click on the tracking link provided.
DELIVERY DESTINATIONS
Please see a list below of the countries we deliver to and applicable surcharges.
Deliveries to Northern Ireland and areas outside of mainland UK (incl. Scottish Highlands & Islands) may incur additional Duty & Customs charges.
Any Duty & Customs charges applied are currently the sole responsibility of the customer. Our courier partner will contact you directly regarding these charges.
Country |
Small Items < 2kg £ |
Large Items > 2kg £ |
Estimated Delivery time |
| England, Wales and parts of Scotland, | Free | Free | 24 hr (excl. weekends) |
| UK Highlands & Islands | Free | Free | 3 working days |
| Northern Ireland, Isle of Scilly, Isle of Man | £7.99 | £14.99 | 48hr (excl. weekends) |
| Channel Islands | £7.99 | £14.99 | 3 working days |