Guides, Manuals, Parts & Support

Time and Date: Please ensure that the time and date are set correctly according to the local time zone. Please note that OcuMow® 18 can only work during daylight hours. The mower will dock automatically between sunset and sunrise. If the scheduled time you have selected falls outside of the sunrise and sunset times shown at the top of the schedule screen, the mower may not operate for the full duration of the schedule.

Rain Sensor: Rain may disrupt the schedule if the rain sensor is activated. Allow the rain sensor to dry or turn off the rain sensor.

Mower is on Standby: If OcuMow® 18 was sent home using the “Home” button or stop button was pressed while the mower was on the charging station to pause charging, the mower will be on standby and will not resume the schedule. Please restart the mower from the charging station when you are ready for it to resume a schedule.

Please check that the charging station is set up according to the set up instructions.

Ensure that the orange strips are clearly visible to OcuMow® 18.

Ensure the charging station is set up on flat ground. If the charging station is set up on a slope, this may affect the visibility of the orange strips.

Ensure the charging station is positioned 90 degrees to the edge of the lawn, with the entrance to the station facing into the lawn.

This can occur in the first week or two of running a random cutting pattern mower, however this will even out over time to leave a beautiful finish and healthy grass.

To make uncut grass much less obvious from first install, it is advisable to first cut the grass with a push lawnmower to the desired length, then let OcuMow® 18 maintain it. If this is not possible, it is recommended to raise the robot mower height of cut to lightly trim the grass. The height of cut can be reduced daily over a period of one to two weeks until the grass is the desired length.

It is not advisable to cut more than 20mm of the grass length with OcuMow® 18 (e.g. do not try to cut 60mm long grass down to 20mm). This will affect the battery run time and cause build-up of grass clippings on the underside of the mower. The lawn may also look uneven.

As OcuMow® 18 becomes established in a schedule, the grass will become a uniform length.

OcuMow® 18 works best with visually distinctive borders. If your lawn has edges that are not visually distinctive, for example:

1) borders which may have grass-like low growing plants
2) borders which have many weeds growing in them
3) mossy or weedy gravel or wood chippings
4) paths which have grass or weeds growing through gaps

OcuMow® 18 may mistake these areas for lawn and try to mow in these areas.

Try to ensure that paths and borders are free from weeds and have a clear contrast or raised edge.

The mower is supplied with 10m of magnetic No Go strip which can be used to prevent the mower entering certain areas. Use the magnetic strip in areas which may be identified as lawn.

OcuMow® 18 has an on-board GPS sensor which it uses to get close to the base station. Once the mower is close to the station, it uses the camera to navigate back on to the dock.

If OcuMow® 18 cannot get a clear GPS signal, navigating back to the charging station will take longer. The mower must be started for the first time from the charging station, to enable to mower to learn the location of the charging station.

The mower may take up to 3 minutes to position correctly, the GPS indicator will flash during this time. If the mower cannot connect successfully to GPS, move the charging station to an area away from tall buildings and trees.

Do not position the charging station in between buildings or under metal covers.

This happens when OcuMow® 18 is unable to detect grass.

If the lawn is brown or patchy, the camera may not recognise it as grass.

Move the mower to an area where grass is clearly present.

The grass is cut using three small sharp blades and the clippings are returned to the lawn surface where the nutrients contained in them fertilise the soil.

This means stronger, healthier grass with less need for supplemental fertiliser and has the added bonus of helping the lawn retain water in dry periods. It also means no grass clippings to dispose of or compost.

Provided that OcuMow® 18 is used regularly the grass clippings are not visible to the eye.

Yes, OcuMow® 18 is supplied with one detachable MX 24V lithium-ion battery.

Every MX 24V battery is fully compatible with the LawnMaster MX 24V cordless range, including lawnmowers, hedge trimmers, grass trimmers and leaf blowers.

Choose from cutting heights of between 20mm and 80mm for a neat looking lawn by adjusting the dial on the top of OcuMow® 18.

For best performance and to encourage healthy lawn growth use 60mm for longer grass and after regular mowing, gradually reduce the cutting height to your desired length.

It is possible to use the OcuMow® 18 on lawns with a pond, however it is strongly recommended that the pond is surrounded by No-Go magnetic strip, or a raised barrier to safeguard against the mower falling in.

We recommend either a raised edge or a paved/gravel border at least 35cm wide surrounding the pond if no magnetic strip is installed.

Water damaged mowers are not covered under guarantee.

OcuMow® 18 navigates the lawn using a camera, and will stop approximately 20cm away from the edge of the lawn for safety reasons.

Depending on the angle the mower approaches the edge of the lawn, it may get slightly closer than this.

To tidy the edges, a grass trimmer (not supplied) is required.

LawnMaster MX 24V Grass Trimmers are compatible with OcuMow® 18 and can be purchased without a battery, allowing you to fit the mower battery to the trimmer.