Learn how to use, maintain and troubleshoot your Vacmaster vacuum cleaner, dust extractor or fan with our easy to follow videos, user guides and FAQs.
Find out how to maintain your wet and dry vacuum cleaners with our handy how-to videos:
1. Weak suction - here's what to do:
The most likely cause for a loss in suction is a blockage somewhere in the vacuum cleaner. A restriction of airflow anywhere from the nozzle end of the vacuum up to and including the exit port can reduce performance.
Follow our step by step video to guide you through how to identify and remove a blockage:
2. What to do if your wet and dry vacuum cleaner is making a sudden loud noise:
For your safety it's important that you read and understand the set up and operating instructions supplied with your Vacmaster appliance.
Instruction manuals for all Vacmaster appliances are available to download directly from the individual product listing pages here on our website. Just find your appliance from the Vacmaster menu, click or tap to open your product's page and scroll down the page until you find the box that says 'Download Instruction Manual'.
The following products are no longer available. Related consumables can be found on our accessories page. For any parts not listed please contact the telephone helpline on 0191 654 0036 or use our contact form and a member of our customer service team will be in touch within 48hrs.
Vacmaster Multi 20 | VQ1220PF
Vacmaster Quiet 20 PTO | VK1520SIWC
Vacmaster Quiet 50 | VK1650SWD
Vacmaster Quiet 30 PTO | VK1530SIWDC-T
Vacmaster Commercial HEPA 15 | VF1515HJ
Vacmaster Multi 15 | VQ1115P
Vacmaster Power 30 Fire Clean | VQ1530SFDC+12AD
Cleva Joey 14V | VSA1402UK
Cleva Joey 18V | VSA1802UK
Cleva Joey 21.6V Touch | VSA2110UK
A safety notice was sent out to customers of the VSA1802UK and VSA2110UK in February 2019. If you have not received or responded to this notice please contact us.