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Cleva

Vacmaster Support

Learn how to use, maintain and troubleshoot your Vacmaster vacuum cleaner, dust extractor or fan with our easy to follow videos, user guides and FAQs.

 

Vacmaster Spare Parts
Vacmaster How To Support Videos
Vacmaster Troubleshooting Guides
Vacmaster Instruction Manuals
Vacmaster Guarantee

support videos


Support Videos

Find out how to maintain your wet and dry vacuum cleaners with our handy how-to videos:

How to Attach the Carpet & Artificial Grass Tool to your wet & day vacuum cleaner


    How to change the Cartridge Filter in your wet & dry vacuum cleaner


       

      How to Change Cartridge Filter in Vacmaster wet dry vacuum cleaner

       

       

      How to clean the Cartridge Filter in your wet & dry vacuum cleaner


         

        How to clean the filter in Vacmaster wet and dry vacuum cleaner

         

        How to fit the Dust Bag in your wet & dry vacuum cleaner


          How to Fit Dust Bag in Vacmaster wet dry vacuum cleaner

           

          How to fit a Foam Filter in your wet & dry vacuum cleaner


             

            How to fit foam filter in Vacmaster wet and dry vacuum cleaner

            troubleshoot

             


            Troubleshooting Guides

            1. Weak suction - here's what to do:

            The most likely cause for a loss in suction is a blockage somewhere in the vacuum cleaner. A restriction of airflow anywhere from the nozzle end of the vacuum up to and including the exit port can reduce performance. 

            Follow our step by step video to guide you through how to identify and remove a blockage:

            How to unblock Vacmaster wet and dry vacuum cleaner

             

            Or follow our step-by step illustrated guide here:

             

            2. What to do if your wet and dry vacuum cleaner is making a sudden loud noise:

            If your Vacmaster wet and dry vacuum cleaner is making a sudden loud noise and has stopped sucking, then the float valve may be stuck. This can happen if the vacuum has tipped over or if the tank has been filled beyond it's maximum capacity. The float valve is a safety device that prevents you from overfilling your vacuum with liquid. In this short video we show you where the float valve is, how to test if it's stuck and how to release it if it is.

             

            How to unjam the float valve in a Vacmaster wet and dry vacuum cleaner

            Manuals

            Instruction Manuals

            For your safety it's important that you read and understand the set up and operating instructions supplied with your Vacmaster appliance.

            Instruction manuals for all Vacmaster appliances are available to download directly from the individual product listing pages here on our website. Just find your appliance from the Vacmaster menu, click or tap to open your product's page and scroll down the page until you find the box that says 'Download Instruction Manual'.


            Safety Notice

            A safety notice was sent out to customers of the VSA1802UK and VSA2110UK in February 2019. If you have not received or responded to this notice please contact us.