LawnMaster Support

Learn how to set up, use and troubleshoot your LawnMaster machine with instruction manuals, user guides, videos and FAQs.

 


L10 Robot Mower Support

Having problems?

Here are some quick checks to make sure your mower is set up correctly:

Check that:
  1. The boundary wire ends are not stripped too thin - leave plenty of wire core to connect to the terminals

  2. The boundary wire ends are in the right terminals - wire running under the charging station plate to BLACK and wire running away from the charging station to RED

  3. The charging station is oriented so that the terminals are on the left and open end on right (as viewed from the centre of the lawn)

  4. There are no kinks, doubling back, loops or irregular angles along the boundary wire - remember that the robot will follow the exact path of the wire to return home to charge

  5. The wire is straight for 1 metre in front of and behind the charging station and that it is in line with the charging station, or the mower may fail to dock or crash into the charging station

  6. All connectors used in repairing or connecting extra lengths of boundary wire must be of the type supplied in the box (no chocbox connectors) and they should be fully clamped shut with pliers

 


If you're still having problems you can save time by using our handy self-help guide to troubleshoot your set-up and any identify and fix mower issues by clicking the link below. If the information in the guide does not help, fill out your details at the end of the guide and our customer services staff will call you as soon as possible.

CLICK HERE TO ACCESS THE L10 SELF HELP GUIDE

 


Getting started

Click on the images below to learn how to set up and use your new LawnMaster L10 Robot Mower with our quick start guide and video. Expect set up to take just over an hour and remember that you only have to do this once before you can sit back and watch it go!

Lawnmaster L10 Robot Mower Set Up Video LawnMaster L10 Robot Mower Quick Start Guide
 Lawnmaster_Robotic_Mower_L10_Operating_Video Lawnmaster_L10_robotic_Mower_FAQs


Firmware Updates

For the best performance and latest features, keep your LawnMaster L10 firmware up to date. Visit our L10 Firmware page to download the latest release. 


Instruction Manuals

For your safety it's important that you read and understand the set up and operating instructions supplied with your LawnMaster machine.

LAWNMASTER L10 ROBOT MOWER MANUAL
LAWNMASTER 60V MAX LAWNMOWER | CLMFR6046A MANUAL
LAWNMASTER 60V LEAF BLOWER CLBL6015ACE MANUAL
LAWNMASTER 60V GRASS TRIMMER CLGT6036A MANUAL


Spares Parts and Accessories

LawnMaster spare parts and accessories are designed specifically to fit your LawnMaster lawnmower, robot mower or cordless garden tool. The parts that fit your specific machine are available to buy directly from the product page of the machine you own. Just find your machine from the LawnMaster menu, click or tap to open your product's page and then click on the 'spares available' link found just below the 'Add to Basket' button.

Alternatively, all available spare parts are listed on the LawnMaster Accessories page here.

 


Contact Us

Please complete our contact form or email us at sales@cleva-uk.com if you can't find the support you need here.
Or if you would prefer to talk us, please call us on 0191 654 0036 between 9.30am and 4.30pm Monday to Thursday, 9.30am and 1pm on Fridays. We’re here to help!