Guarantee

Vacmaster Branded Products
We take pride in engineering high quality, durable products. Vacmaster machines are often purchased for both domestic and commercial environments. A Vacmaster vacuum cleaner used for occasional domestic DIY use is guaranteed against defects in workmanship and materials for 2 years from the date of purchase.  Vacmaster vacuum cleaners used for commercial work in factories or by cleaning businesses can be used up to 40 hrs per week. In a commercial, industrial or rental use application a 90 day limited guarantee applies. Please keep your receipt or online reference number as proof of purchase. If you are unsure please contact sales@cleva-uk.com and explain your intened use.

Cleva Branded Products
Cleva cordless vacuum cleaners are guaranteed for domestic use only. Cleva cordless vacuum cleaners are guaranteed against defects in workmanship and materials for 2 years from the date of purchase.  This includes the battery and charger. Please keep your receipt or online reference number as proof of purchase.

This guarantee policy is free and provides benefits which are additional to your statutory rights as a consumer and does not affect your legal rights.

This guarantee policy does not include defects to the appliance caused by direct or indirect abuse, negligence, misuse, accidental damage, repairs or alterations or lack of maintenance.